Support for Our Data Protection Solutions: InSync and Replicator

Druvaa support: Silver support, Gold support, Platinum support

Backed by our team of experienced specialists, Druvaa is dedicated to delivering enterprise-class support and committed to customer satisfaction.

Free SOHO license support

Please check the following sources to see if the issue is already reported -

1. Druvaa Forums
2. Druvaa Blog

If you do not find the issue reported, please report the bug

Enterprise Support

Please login to support portal for reporting or tracking of issues - http://support.druvaa.com/

Druvaa offers three tier enterprise class support -

Silver Support				Gold Support				Platinum Support
- Web/Email Support - 8 hours issue response time - Support for unlimited issues - Self service support portal				- Web/Email Support - 24x7 Telephonic support - 8 hours issue response time - Support for unlimited issues - Self service support portal				- Web/Email Support - 24x7 Telephonic support - 4 hours issue response time - Support for unlimited issues - Self service support portal - Major product upgrades

Please Note: Minor product upgrades (2.0 to 2.x) are free for Silver and Gold support contracts, only major upgrades (2.0 to 3.x) would be charged.

Druvaa Support